Migration Hub immigration refund policy
Before making a payment to us at Migration Hub, please review our refund policy below.
Fees & Policy
Refund policy
Migration Hub refund policy for consultation payments and full visa application professional fees.
Consultation payments
As our consultation service is in high demand and we do not offer refunds for cancelled appointments.
However, if given 24 hours' notice, we shall happily transfer the credit paid fees towards rescheduling another consultation at a suitable time and date.
We do take exceptional circumstances into consideration should something happen that is outside of your control and will consider refunds on a case-by-case basis.
Full visa application services by Migration Hub
When you engage Migration Hub to act on your behalf in an immigration matter, we provide you with a complete professional service. Our team starts working on your case with immediate effect by providing you with document check-lists, completing necessary forms and giving you the ongoing advice through the entire application process. Due to the amount of work our team performs on each of the cases from the start, we generally do not offer refunds on professional fees paid to Migration Hub.
However again we can consider case-by-case basis based on the uncontrolled situation.
Please contact us if you have any questions about the above information.